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Returns & Refunds

30-day returns, exchange windows and how refunds are processed.

5 articles

  • What is your returns policy?

    30 days to return unused items in their original packaging for a full refund.

  • How do I return a product?

    Request a returns reference, then ship the item back to our warehouse.

  • When will I get my refund?

    Refunds are processed within 3 business days of the returned items being inspected.

  • Can I exchange a product?

    Yes, but in practice we process exchanges as a refund and a fresh order.

  • My order arrived damaged. What do I do?

    Photograph the damage and contact us within 48 hours of delivery.

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